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Perspective, Part 1

Monday, 7:59pm
Reno, NV
A-choo…

Howdy, (sniff)…

Man, my head feels like somebody stuffed it with mouse mulch.

I got coughed and sneezed on for a week in Disney World (at Rich Schefren’s seminar) (and why he chose to hold a marketing summit there, among teeming hordes of snuffling kids, remains a mystery)… and now the buzzards of Nyquil are circling.

I’m sick.

If anybody out there has a good remedy for colds, let’s hear ’em. I went to the doc, and he tried to give me antibiotics. You know — the stuff Americans are criminally overusing (especially for ailments like colds and flu, which are not responsive to antibiotics at all ) thus exposing us all to freshly-evolved sci-fi-style plagues resistant to all the drugs we have.

“You’re kidding, right?” I asked. “I’ve got some virus cooking in my system. Antibiotics won’t do shit.”

The doc just shrugged. “Most folks ask for ’em,” was all he said.

Idiot.

I did some Web research on colds, flu and bronchitis (which I just had in December). It’s startling to note that on this, the wacky and the wise concur. Both the Harvard Medical School site and the “herbs will heal us” sites I perused gave identical advice: Buck up, sleep a lot, drink fluids, and don’t be a putz about your health.

Personally, I like OTC stuff like Cold-Eze candies (they seem to alleviate symptoms, though it may just be wishful thinking), buckets of sizzling Airborne tablets (17 herbs and nutrients in the effervescent formula!), echinacea root, “House” reruns on Tivo, and my own nightime concoction of ibuprofen, tea, honey and a stiff shot of cheap bourbon to bring on the zzzz’s.

Plus, of course, lots of aimless Web surfing.

Beats working.

Anyway, during this kind of down-time, I purposely avoid all serious thoughts about biz… and try to keep a Zen attitude of being non-critical and non-judgemental as I allow massive quantities of weird data to flood in.

And this can help you get a little bit of perspective on things.

As a card-carrying news junkie, I am just as vulnerable as the average American to seeing the world the way the mass media presents it. Which is, basically, La-La Land (if facts and reality mean anything to you).

People with a stake in keeping our minds muddy and confused love to over-emphasize the gore and hide the good in life. Even in a so-called “free” society, you must fight hard not to get caught up in the fear mongering and demands to conform.

Fortunately, back when I was writing for the financial market (in the go-go late 1980s), I fell head-over-heels for the contrarian viewpoint of investing… and have been using it ever since for everything in life.

It’s like a natural system of calling “Bullshit” on the Powers That Be.

In contrarian philosophy, you never, ever, ever follow the crowd. In fact, you USE the movement of crowds to decide your next move — when the crowd zigs, you zag.

For example… I knew the real estate bubble was about to go blooie when (around 2 years ago) I sat slack-jawed through a dinner with friends-of-friends, and all they talked about was mortgaging their homes to get money to put into more houses, because it was so easy to flip ’em for a fat profit. Or rent ’em out at, you know, hefty rates, so “other people” paid your mortgage for you. Or whatever… it would all work out, somehow.

They were confident. They believed in that gravy train.

I was slack-jawed because none of these good people had the slightest idea what they were doing. None were in real estate, none had financial savvy, none considered for a moment the dire consequences of their actions should homes stop escalating in value at a 20% clip. (Ah, those were the days, weren’t they?)

I think it was Carnegie (or Vanderbilt, or one of those rich dudes) who — on the eve of the great stock market crash of 1929 — decided it was time to liquidate and sit out the coming disaster when his taxi driver started chatting up a hot stock tip he’d just invested his life savings in.

Economists get frustrated with people, because they act so irrationally all the time, and screw up their nice, tidy formulations for how markets “should” perform. That’s a stupid view to take, of course… since there would BE no markets without people… and anyone who’s been paying attention knows that people are whacky, deluded, stubbornly irrational, obscenely greedy, and prone to take stupid risks (while ignoring the consequences).

I read an interview with Howie Mandel, host of that dumb game show where people pick suitcases held by stunning models, hoping to win a million bucks. He knows it’s a silly premise, all just raw luck with zero level of skill required at all… and yet he said he nearly gets physically sick when he sees people pass up the right decision based on unsustainable greed.

So I watched the show. Nice guy, war veteran, young pregnant wife and parents in the audience, insists he “knows” he’s picked the case with the million bucks in it. Just “knows” it, in his heart and all that. (Hint: In the two-year-plus history of the show, no one’s won the top prize yet.)

After a few rounds, he gets an offer of $175,000 to stop the game. This is more money than he will earn over the next six-to-ten years of his life. His preggers young bride is in tears, saying they can buy a small house with this money, start a college fund for their kid, have a nest egg that they previously never dared dream of sitting on.

But no. The guy “knows” he’s on a roll, because… well, because he “feels” it in his heart. Or something like that. Worse, his uncle is in the audience, mocking the bride’s willingness to throw away the much bigger amount that they “know” is waiting for them.

You know how this ends.

Humbled, in shock, the guy finally accepts something like $12.000 to quit. Not a bad sum… but I don’t think the family dinners are going to be very polite when the uncle is visiting (amid the ghost of the fortune he helped talk them out of accepting).

If this was an isolated case, it’d just be an interesting story.

But, as Howie said in his interview, it’s the NORM for the show. There are even complex financial studies highlighting this human need to gamble away sure things, and to trust irrelevant “feelings” on matters that are not influenced by feelings even a little bit. (One of my favorite South Park episodes is when the town loses everything to the Indian casino, then — in a spectacular display of undeserved luck — wins it all back at the roulette table. They’re even, they have their old lives back, they can walk away completely out of the serious trouble they’d gotten themselves into… and after a short pause, they all scream “Let it ride!”, and lose it all on the next spin.)

There are lessons for marketers here, but I’m not gonna go into that right now.

Remember? I’m sick.

Okay — one lesson.

My first task, back when I started working closely with Gary Halbert, was to keep an eye on his top client. It was a guy (who shall remain nameless) mailing a promotion that was raking in massive quantities of moolah, month after month after month.

And all this client had to do was continue mailing. He didn’t need to screw with the marketing, or tamper with the product, or branch out, or do anything else. Just mail the piece we’d given him, and cash the checks (and send us our cut).

But no. He was like a kid picking at a scab.

And he did things that caused the promotion to die an early death. It would have tired, eventually, anyway… but he hastened the knell.

Still, he had vast wealth. And all he had to do was enjoy it. Become a philanthropist, maybe run for office, write a book or two, whatever… just don’t blow the nest egg.

In horror, though, we watched as he initiated a slow-motion train wreck. The great success of that prior promotion, he “felt” (strongly, too), was all because of him. He couldn’t tell you specifically why… but he was certain he was some kind of genius. And he brushed aside notions that it was the advertising created by Halbert that brought in the dough.

Within a year, he’d launched two of the stupidest marketing campaigns I’ve ever witnessed, and lost everything.

Everything.

That was one of the first times I’d gone slack-jawed at the silliness of another human being. Soon, however, I learned to expect such silliness (and was slack-jawed, instead, when someone acted sanely or rationally).

Consider this, the next time you’re scratching your head over someone’s bizarre actions.

I see where Iran, for example, is gonna shut down its share of the Internet during its elections this month. I read the news story, and spent a little time researching on Google… because I was kinda unclear on how a country shuts down Web access.

They do it by keeping tight control of in-country ISPs… by pillaging Internet cafes (and imprisoning stubborn surfers)… and (get this) by hobbling download connections with forced 128kbs speeds.

This is a country trying to be a major force in the Arab world… and they expect to do it with dial-up connection speeds that were embarrassing in 1997?

This got me thinking. And a little more research brought up all kinds of interesting perspective. Like, for example… if you read the mainstream media, you’d be excused for believing that Iran has replaced the old Soviet Union as a worthy Cold-War type enemy.

Except that their gross domestic product is around the same as Portland, Oregon (or Poland)… and their military budget isn’t even on par with what the average state in the US spends for National Guard readiness. (And we got fifty of ’em.)

They have THREE subs, total, according to Wikipedia.

Sure, they’re dangerous. With modern “Jericho”-style technology, I’m told that suitcase bombs have replaced air forces, and germ warfare is back in ways that even Hollywood can’t get a handle on.

But the Soviet Union, Iran ain’t.

And a role in world politics won’t be forthcoming while they insist on 128kbs, because they’re afraid one of their citizens might accidentally download some porn or, I dunno, a copy of our Bill of Rights.

If only more of our OWN citizens would accidentally read the friggin’ Bill of Rights once in a while.

We do live in strange and challenging times. I’m all for focusing on getting back into a groove with Mother Nature, and realigning our priorities so that the greedy among us are held in check a little bit, and maybe aiming for a new Golden Age of reason and enlightenment instead of this steady slide into mediocrity and silliness we seem intent on.

A little perspective can go a long way.

What do you think?

I’ve got tea and bourbon simmering here…

Stay frosty,

John Carlton
www.carltoncoaching.com

P.S. Hey — thanks for all the advice. (And I’ve corrected the typo’s, for posterity.)

I’m hip to Vitamin C and Linus Pauling. We have this “natural pharmacist” in town who has vast stocks of the really good herbs and nutrients and shit. I’m constantly stunned by what his advice accomplishes. (A few years ago, he helped my Pop’s wife get off prescription medications that were ruining her life, and she’s still dancing three times a week with the old man in their late 80s. She was NOT a believer, but willing to try some alternative stuff… and got amazing results. The Western medical establishment should be ashamed of itself for ignoring natural cures.)

Not sure about the wet socks every night, though. I gotta sleep with someone, you know.

I OD’d on garlic, liquids, Vitamin C, and a bunch of herbs… along with ibuprofen, that shot of bourbon, echinacea tea and (finally) one of those Thera-Flu packets. I still feel like I lost a brawl, but I’m definitely over the worst, and it’s just been a day or so.

I rarely got sick in my youth. In my 20s, I decided it was okay to get ill once a year or so, if only to slough the sludge in my system. A cold ain’t much more than a vicious hangover, and it’s good to pay attention to your body once in a while. Most of us wouldn’t remember we had kidneys if they didn’t occasionally bleat.

Part of me wonders if I don’t “use” the rare cold as forced downtime. In fact, I know that’s the case — I’ve been pushing pretty hard these past months, and I needed some perspective. I’d have rather gotten this persepctive in an email from God or something, but maybe colds ARE ethereal email.

Spring is coming fast — the high desert is ablaze with stars at night, a brisk pine-scented wind rustles the stark trees, and it just feels good to be alive. That feeling of having survived another winter is part of the reason I moved here from boring old one-season Southern California.

I have too many friends saddled with very serious illness or challenges right now to be too giddy about things. For every breathtaking sign of rejuvenation I see, more bad news arrives about impending curtain calls.

And that’s life, isn’t it.

With perspective, you take the good with the bad, and you cobble the best situation you can from what you have available. And you’re grateful. And you do what you can to help, when help is needed.

Thanks again, guys, for all the input.

The Exhaustion Goldmine

Wednesday, 8:35am
Orlando, FL
The horror… the horror…

Howdy,

I’m sitting in my forty-year-old hotel room here at Disney World (Walt built the Contemporary as a “futuristic” hotel back in ’69 and — while not a bad place to stay — it’s got details that smack of a “B” sci-fi movie, like too much glass and aluminum under too-low ceilings) and I’m gearing up for a 13-hour ordeal flying the unfriendly skies to get home.

I’m frigging exhausted, but in a good way.

Because my mind has been violently stripped clean of extraneous thought, and I’m just too tired to dwell on much of the bullshit that occupies my brain during normal operating conditions.

It’s a Zen kind of thing. I’ve got enough energy to pack and make my final travel arrangements of shuttle, check-in, charge the iPod, etc. But mostly, my mind is clear.

I won’t bore you with the details. I flew into Orlando a week ago, to play golf with our good pal Dean Jackson (Mr. Leisure) for two days… then host a two-day intense “interactive” workshop on the inside details of writing killer copy… and THEN pull a two-hour shift onstage at Rich’s main event here, doing an interactive talk to a vast crowd of ravenous seminar attendees.

Plus, of course, there has been the usual naughty carousing behind the scenes most evenings.

I tell ya, the week’s been an adventure that would have killed a younger (and less philosophically-prepared) man. It’s certainly left me completely drained of creative energy.

Which is good.

I’m serious. I’ve known many creative types who never empty their tanks completely — they get into a comfy groove where they work regularly, but never face the physical/mental challenge of really putting their ass on the line.

The back-up of “modern” intellectual thinking piles up… and before you know it, you’re a thoughtful mess. Any Big Idea you come up with is laden with soggy baggage from other ideas you haven’t cleared out from a year before.

As my buddy Frank Kern says, you turn into a Howard Hughes clone.

One of the first lessons I learned during my quest to secure a seat at The Feast of Life was to “be a good animal”. And that requires lots of physical exertion — lots of it. Writers who don’t exercise tend to get horrific build-ups of carbon dioxide in their lungs (just for starters), which can make you permanently sleepy at the desk.

There’s also a very intriguing theory that most back pain is your body struggling to bolt from the desk and run away from the grind… the old “flight” part of our hard wiring… and since you won’t allow that, your back is in constant strain and stress.

Makes sense.

For me, the occasional balls-to-the-wall seminar event actually acts as a minor vacation for my brain. Yes, even though I’m still thinking and talking about marketing and advertising and copywriting.

It’s the physical part that matters. Shaking hands, talking to strangers, navigating airports and hotels, sleeping in a strange room… all of it brings the animal part of your nature to the forefront.

I’m all for grooves. At home, in my messy office, I have created a place where I can execute with maximum creativity and super-sharp thinking.

But if I don’t occasionally empty the tank and get a fresh perspective on things, I get dull.

Already, this morning, each non-essential thought that bubbles up just pops and vanishes. I haven’t got the juice to worry, or fret, or even try to think of solutions… other than what I need to get through the trip ahead.

I just “am”, right now. Functioning at a low stage of the Maslow Hierarchy of Needs.

And I know, from experience, that when I’m settled in my office again tomorrow… I’ll be able to look at everything with fresh eyes and a fully-charged mind. The week has been well-spent, draining the bullshit and allowing my wounded creativity to mend and grow strong again.

Exhaustion is good, sometimes. Not as a permanent situation, of course. But when you vacation, or have a chance to saddle-up during a seminar, I suggest you take advantage of the adventure and go deep.

You can’t mine the gems in your head if the fertile part of your mind is covered with mulch.

You know what I mean?

Stay frosty,

John Carlton
www.carltoncoaching.com

P.S. I’m sorry you couldn’t experience that intense, interactive 2-day workshop. I compiled — for the first time — a 17-point “menu” of the steps I’ve been going through (unconsciously) for the bulk of my career… before I sit down to write any copy.

And that’s what I taught — essentially, the core secret of how I write.

Knocking off each of these 17 points beforehand just makes copywriting zip along on a greased slide. Headlines write themselves, your close is a breeze to concoct, you hit every single classic salesmanship angle there is (including the turbulence, spicy testimonies, and specific USP elements that most rookies ignore) and on and on. You line up your ducks, and you become a sales-generating machine.

It was wicked-good fun, too, working so closely and interactively with the attendees.

I love teaching, when it’s done right. Which, again, is exhausting.

Anyway, this isn’t a pitch. This was the first time I’d ever let anyone know about this 17-point menu behind my success, and I’m just happy the workshop went off so well.

I’m considering offering it again, but we haven’t made any plans (and may not — it was, as I said, exhausting, because of all the interactive teaching) (which included tons of writing, critiquing on the spot, and going deep on every point). I totally invested myself in forcing the attendees to “get it”.

I’ve only offered four seminars on my own since starting Marketing Rebel six years ago. This workshop was a favor to Rich Schefren, a good friend and fellow marketer. And boy, does he ever owe me now. I feel like the Godfather, with a back-pocket stuffed with favors I can pull out whenever I need someone waxed.

Anyway, it’s time to haul my crap downstairs and get my head into “travel mode”. I gotta split.

My bet is, the TSA crew at the airport have been working on new indignities for passengers since my last trip through the security line…

Didja miss me?

What Are You Laughing At?

Monday, 1:42pm
Reno, NV
I’m not panicked — I’m just expelling stress…

Howdy…

Okay, I’m a little panicked. But not in a bad way.

What you’ve got here is a dude (me) who has found his groove while in his home office — relaxed, productive, having fun… who is preparing to be jettisoned out into the cruel world of airline travel and travel.

And I’m trying to get about a week’s worth of work done in two days here. While packing and futzing with my PowerPoint presentation.

I’m sweating.

See, I’m off to Orlando for two seminars — first, a private workshop over the weekend, where I’ll be personally coaching people on copy… and then, right after that, Rich Schefren’s big event, where I’ll be delivering an interactive presentation.

Working without a net the entire time.

I enjoy these big damn events, once I get to the hotel and get settled. It’s the travel that gets to me — I’ve got a six a.m. flight, one plane change (in Atlanta, no less — a truly abysmal airport), and I’m forced to check luggage this time (which means I may never see a lot of my favorite clothes again).

I’ll be gone for a week, so don’t burn the place down while I’m gone.

I’ll try to blog from the road. (I’ll be fully armed with computers and high-speed web, but short on time and energy.)

In the meantime, I’ve pulled a post from the Radio Rant Coaching Club, and pasted it below for your edification and enjoyment. As much as I share in this blog, you know, I do even more for the guys in the coaching club. (That’s a small pitch — if you haven’t checked out the opportunities of the coaching club yet, you’re being foolish. Go to www.carltoncoaching.com right now, and get your free trial month. Just do it.)

This post below was my answer to a Forum query about the role of a sense of humor in creating advertising. Not in the copy — but behind the copy, in the head of the writer.

This is an important topic, cuz people screw it up so often. I have lots more to say about this, and if you want, we’ll do a deeper discussion later. Please post your comments on this, and let me know what you think.

Here’s the post from the Radio Rant Coaching Club:

Ahem.

The subject of developing, or finding, a sense of humor always comes up when pro’s gather in a smoky back room to discuss advertising.

None of us know if it’s a self-selection process, or just an accident… but I can’t think of a top copywriter who doesn’t laugh easily and heartily (and at a wide range of funny subjects, from the profane to the juvenile).

My theory is that the top end of any creative gig is over-represented by naturally funny people. Practical intelligence (the kind that gets stuff done, not the kind that stares at its own navel) comes already equipped with a cutting sense of humor — it’s part of the default software of our minds, I think.

I mean, even the really depressed and suicidal guys who are highly creative (and I’ve known some) are achingly funny when you get to know them.

However, you should not despair if you feel you don’t have a “top end” sense of humor. I’m talking about only the top 1% of the best. There are plenty of very, very good writers who roll their eyes at the hot-shots in the corner, howling with laughter.

You can be dead-ass boring, and still do a great job. Most people are somewhere between the two extremes, and once you find your own groove, you’re fine.

I have nothing but anecdotal proof behind this, but my suspicion is that without a killer sense of humor, you aren’t equipped for the rare air at the tippy- top. It’s a stress releaser, a bonding tool, and a way to look at the world when things aren’t going so well.

Kind of like having nice, razor-sharp teeth as a predator. It’s one of the main tools, and trumps all kinds of other handicaps.

I don’t think you can “find” a sense of humor, though. You got what you got.

It’s not a big loss if you’re not a belly-grabber. There isn’t room at the top of any profession for everyone, anyway.

Gosh, that sounds arrogant, doesn’t it.

And maybe I’m wrong. But them’s my thoughts, anyway…

Side note: Halbert and I spent most of our years together laughing, even when things weren’t so rosy. At seminars, good-hearted and well-meaning folks would try to sneak up next to us to share in the fun… but were almost always horrified at WHAT we were laughing at. It was often juvenile stuff, or else so obscure and “inside” that no outsider could possibly fathom what was cracking us up so much.

Watch the movie M*A*S*H (not the dreary tv show). It’s centered on this very subject — the funny, irreverent dudes against the humorless bastards. It’s a partian movie — the funny guys are the heroes — but there are many people who watch it and think “How come those assholes are depicted as heroes, when they’re clearly savages… imagine, laughing at serious stuff…”

Go figure.

Last note: Truly advanced humor has little place in the final results of advertising. I’ve hung out with Frank Kern a few times, and he’s an evil-funny bastard… but he reins it in when he writes. Hard to believe, since his copy is so edgy, but it’s true. We both vow never to reveal what we really talk about in private, you know…

Stay frosty,

John Carlton
www.carltoncoaching.com

Weak-Ass John vs. Kick-Ass John

Thursday, 8:34pm
Reno, NV
“Bluto’s right. Psychotic, but absolutely right.” — Otter, rallying the frat.

Howdy…

Remember the scene in “Animal House” where Larry’s (nicknamed “Pinto”) date has passed out… and while he’s deciding what to do next, a little angel and a little devil appear on each shoulder, offering radically opposite advice?

That’s a funny scene… and yet the genesis of that image comes via thousands of years of intense intellectual thought about the duality of our nature.

The whole concept of good and evil… and how those dichotomies play out in the art-house theater of our soul… has obsessed us ever since our most remote ancestor had a greedy thought, and suddenly felt a twang of conscience over it.

That visual image of the devil and angel on each shoulder goes waaaaaay back, to the earliest cultures we know about. It’s a fundamental element of all religion, but also the foundation of all secular philosophical theory.

I’m thinking about all this high-minded shit, because I’m in the home stretch of my 21-Day Challenge. (For newbies, a few weeks ago I blogged on the concept that it takes 21 days to form new habits, and eliminate bad ones… and several folks joined me in tackling one habit over the next 3 weeks. We’re almost there.) (My personal challenge is to eliminate snack chips and crackers — I’m a carbo-freak, and all those Fritos and Saltines have jacked my cholesterol up to dizzy levels.) (Check the comments to see what others are attempting to face down.)

I’ve done this habit-change thing many times before, and I know the peculiar feeling that arrives when sweet victory is near. I know I’m “there”, because I almost slipped up last night (Michele had left a bag of tortilla chips on the counter, and they were whispering to me like evil little Sirens)… and I had a moment just like Larry.

On one shoulder was Weak-Ass John, dying to dive into that bag of chips and gorge. Oh, please, please, please, PLEASE! What harm could a few chips do, huh? Just one or two, c’mon, you wuss, you know you want it!

And on the other shoulder was Kick-Ass John, resolute and very adult about consequences and discipline and all that. Just move away slowly, dude. The craving will pass… and so what if it doesn’t? You took a vow to stay away from that shit, and you gain nothing by giving in…

Yeah, I’m a little schitzo like that. Conversations in my head that go on and on and on, arguing the finer points of righteousness versus indulgence.

Keeps things interesting, I’ll tell you what.

Anyway, early in my Challenge, I succumbed to Weak-Ass John’s dastardly desires, and ate a handful of carb-loaded crackers late one night. I was like a junkie who just scored. But I didn’t descend entirely into a carb orgy, like Weak-Ass was voting for… and I accepted my lapse, threw the rest of the offensive crackers away, and got back into resistance mode.

This time, last night, Weak-Ass literally got pounded by Kick-Ass John. The urge to gorge lit up my system like a flare, and the rationalizations for giving in swirled around my head like the most rational argument I’d ever heard. Of course it’s okay to eat chips. Carbs are good. Chips have gotta have some nutritional value, and there’s nothing else in the house that will quell these horrendous hunger pangs, and…

And it all melted away like vapor under a simple appearance by Kick-Ass. “Nope,” he said, snarling. “Not gonna give in. Not on my watch.”

Dude was scary.

And the craving left.

That’s how I know I’m in the home stretch. It hasn’t even been a full 21 days, and I’ve morphed into a guy who doesn’t eat chips. I left the bag on the counter, and just shined it on.

It’s a victory.

The last time I did this kind of challenge in a big way was decades ago, when I quit smoking (for the final time). The point of real change came when I stopped saying “I’m quitting smoking” to myself and others… and, instead, said “I don’t smoke.” And meant it.

There’s a difference. A guy who’s “quitting” (or, worse, “trying” to quit) is still in the act of “being” a smoker. He smokes, but he’s forcing himself to stop. It’s a battle.

Most people lose, too. That’s well known.

For me, that moment of Zen calm — when I realized I’d become a guy who didn’t smoke — was a watershed event. Trying to quit doing something is like “trying” to eat a sandwich — you’re either eating, or not. You’re either a guy with a mouthful of food, or you’re doing something else.

Cortez, the conquistador, knew this lesson well. He landed his mini-army on the Central American coast, and didn’t bother giving any big speeches about victory. He just burned the ships, so the only choice left for his men was to go forward and conquer, or die.

They weren’t fresh off the boat anymore, trying to get into the swing of being conquerors.

There weren’t any boats. Their identity was without mushy boundaries, very distinct and specific.

Whatever you think about the gruesome conquest of the Americas by Europe’s finest self-righteous butchers, the lesson is a good one. You kick ass, or you get kicked. (By your own weak-assed self, too. Humiliating.)

In my own case, the differences between the two John’s on my shoulders helps me understand a LOT about human nature and behavior.

Depending on who’s in charge, your world-view can go waaaaaay off-course.

Here’s how I map it out:

Weak-Ass is actually the stronger of the two, initially. He’s the default mode in the human system — untrained people will always go for the easy way out, the quick gratification, the instant satisfaction… and damn the consequences.

He thrives without obvious sustenance for the life of the host, too (kinda like cockroaches and weeds and viruses). And he cannot be killed — only wrestled into submission, where he will stay put only as long as you keep him nailed down.

He requires no invitation to take over any situation. He loves the absence of discipline.

Bottom line: He’s the worst sort of opportunist… waiting patiently until your defenses are down, and relentless about trying different and new ways of attacking your efforts to rise above zombie-behavior.

Kick-Ass, oddly, is almost a direct opposite. At peak power, he is a wonder to behold.

But he’s like a rare plant that requires constant nurturing and attention. He shrivels to nothing quickly and easily.

He will not do anything without a direct invitation. He needs constant monitering, and arrives almost as a blank slate requiring complete programming from scratch.

In short… he’s a hard dude to groom, and you can’t relax even after he’s wrested the controls away from Weak-Ass.

It’s no use wishing this situation were otherwise.

It is what it is.

And it’s the main plot in every good story you’ve ever heard. It’s the stuff of choices, opportunities lost, bad decisions, lucky breaks, chance encounters and all rollicking adventures.

This “always at risk of doing the wrong thing” element of being human isn’t something to rue. It’s just another tool in your belt as you strive to make better decisions, and recognize opportunity, and jump on lucky breaks, and embrace the never-ending adventure of a life well-lived.

Weak-Ass wants to slack off and zombie-out. Kick-Ass won’t get involved until you buck up and activate him.

So… how’s your 21-Day Challenge going?

I’m pulling for you. The good part is… if you lose, just gather yourself and get back after it.

That’s what your Kick-Ass self wants to do. That’s what he’s built for. But he can’t do it alone.

Stay frosty,

John Carlton
www.marketingrebel.com

P.S. Wait — here’s another example.

Over a month ago, I began trying to get ahold of an old friend by phone. I’ve known this guy since kindergarten, and we’ve never been out of touch our entire lives… though we seldom talk more than once or twice a year.

This time, however, I had a reason to talk with him other than just to catch up. I had a pressing question that was right up his professional alley… and all I needed was five minutes on the phone with him.

So I left a message. Then another. And another. And then a new message with his secretary at work.

Weeks passed, and I knew he hadn’t died, because his secretary told me he was just “out” whenver I called.

I got pissed off. Started leaving forceful messages on his cell phone. Called a mutual friend, and whined that this could be the end of our friendship — if the dude couldn’t muster five minutes to call me back, then that was a deal-killer for the friendship in my book.

This was Weak-Ass John being out of control. Putting the worst possible spin on the situation, and ready to end a fifty-year friendship over a perceived slight.

Luckily, I finally tried email. And got a reply in less than an hour.

The dude had been in Khazakstan, for crying out loud, in December. Had a great time (no, he didn’t meet Borat), but picked up a bug, and was under doctor’s care while sprewing from every orifice. He was gonna live — it wasn’t anything too exotic for an intense program of fluids and rest and antibiotics to fix — but he hadn’t had the energy to check his phone messages for a month.

I felt like Mr. Dipshit. And I’d wasted how much energy being pissed off over the last few weeks?

In my email, in fact, Weak-Ass had written in a threat about ending the friendship. Kick-Ass, fortunately, deleted it before I sent the thing… I was giving it one last college try, in my mind. No need to be too pissy about it.

I’m not down on myself for this. It’s human nature to act like a freak half the time.

The trick is to learn to recognize it early, and have the tools to do better. Forgive yourself, but don’t let Weak-Ass slide. Lock the bastard back up, and pay a little focused attention to Kick-Ass, so he gets stronger.

It’s an ongoing battle. Devil versus angel.

What’s your take on all this? Any insight I missed?

Walk A Mile In A Jerk’s Shoes…

Sunday, 9:17 pm
Reno, NV
Methinks she doth protest too much…

Howdy,

Without the insights of good pop psychology, I cannot fathom how my neighbor isn’t wracked with shame every second of his miserable life.

Because he truly is a Grade A asshole.

It’s not just me. Six other neighbors, on all sides, hate this guy’s guts with varying levels of passion (cuz he harshes everyone’s mellow and disrupts the groove of the cul-de-sac). The Homeowner’s Association regularly slams him with fines (cuz he thinks he’s above the rules). And I’m never surprised to see cop cars parked in his driveway.

I could go on, but you get the idea.

The dude’s obviously a low-life scum, living among people who just want peace and quiet.

If I was him, I’d immediately sign up for industrial-strength therapy, and maybe start a brisk program of frequent self-flagellation as punishment.

But I’m not him.

I’m someone else, looking at him with utter bafflement, because I cannot understand how he can live with himself, being such an asshole.

Yet, using the simplest basics of psychology… I “get” it.

And “getting” it makes me both a better story-teller, and a better marketer.

It’s really very straightforward: In Mr. A-hole’s mind, he’s a great guy. Misunderstood, prone to accidents that could happen to anyone, a smidgen too quick to get angry about stuff that anyone would get pissed off about.

He has a whole menu of excellent reasons that — in his mind — explain everything he does in a way that makes him either totally forgiven and excused… or the victim of unpreventable circumstances.

He has rationalized his behavior so that he’s the good guy at the center of his world.

And no amount of incoming data that challenges that rationalization will change anything.

The dude is bottled up tight. Certain of his own righteousness.

Serial killers think like this. Politicians, too. Also thieves, social outcasts, actors, perverts and scamsters.

And you, too. And me. And everyone you market to.

It’s part of being human.

Now, you and I may also have some redeeming traits, like a code of behavior that prevents us from hurting other people or avoiding doing the right thing (or parking half on a neighbor’s lawn).

We are, in fact, a roiling pot of conflicting and battling emotions, urges, habits, learned behaviors and unconscious drives.

Every day, if we’re lucky, the mixture remains mostly balanced and doesn’t explode or morph into something toxic.

But it’s all in there. And it’s all fighting for supremacy.

The book ‘How To Win Friends And Influence People”, by Dale Carnegie, is called the salesman’s bible because of a simple tactic that works like crazy.

That tactic: Learn to walk a mile in another man’s shoes before judging him.

Or sizing him up.

This tactic does NOT come with our default settings as humans. You gotta learn it.

Once you’ve been around very small children, you realize how deeply ingrained our selfish desires are. We excuse them in kids, but strive to civilize the little terrors by corraling those desires into submission.

Takes a while.

People who grow up without that kind of mentoring can be hard to deal with. Some special cases — those blessed with an endless supply of sociopathic charm — can still make it work, and live lives of selfish abandon. Good for them.

But most of us realize that we gotta share the sandbox with others, and that means sublimating our greedy ape-urges most of the time.

Still, if you’re gonna be a great salesman, you gotta become a great student of human nature… and notice, catalog, understand, and USE insights like this.

So when you tell a story, it’s easy to figure out what the listener needs to hear to stay interested. When you sell something, it’s easy to know how to incite desire, because you know what people want (which is almost always NOT what you want them to want).

And when you’re approaching prospects cold — cuz they don’t know who you are — you are able to quickly discern who THEY are, and adjust your tactics accordingly.

But you cannot attain this state of understanding human behavior… without experiencing all the different parts of human behavior out there.

Okay, you don’t want to experience everything. People do some truly disgusting and repulsive stuff that is beyond the boudaries of acceptable experience for the rest of us.

But within reason, you at least need to learn how to walk in another person’s shoes for a mile. (That’s supposed to be an old American-Indian saying, a take-off on the Judeo-Christian “golden rule” of treating others as you would be treated yourself.)

It helps to understand basic psychology. It’s probably out of print, but the old best seller “I’m Okay, You’re Okay” (which is about transactional psychology, but never mind that part) lays out a pretty good start for rookies. Once you see a few examples of how your thinking on a matter may not jive with the other guy’s thinking… you’ll have the seeds of understanding how to delineate what those differences are, and how they affect your relationship.

It’s really not that tough, once you get wet.

Basically, the bottom line of understanding human behavior is all about accepting the reality of the situation.

Yes, he’s an asshole, according to your rules. But in his rule book, you’re probably the asshole. If you insist on not allowing his viewpoint to exist, there will be blood.

In marketing, if you don’t learn to understand how other people see you and your efforts to sell, there will be no sale.

It’s tough to walk in another dude’s shoes even if you LIKE him. Think of your best friend. His taste in clothes is abysmal, he insists on wearing his hair in a stupid style, he watches bad television shows, and eats horrible crap.

Yet, somehow you overlook these things, and get along.

The challenge, as a marketer, is to suck up your distaste for people who don’t share your worldview… and be a chameleon. That’s the lizard that blends in with any background (except plaid — we used to try to make the little lizards explode by placing psychedelic prints on the bottom of their cage). (Doesn’t work, in case you’re wondering.)

You don’t have to compromise your cherished beliefs, or alter your own worldview. (Unless you discover you should.)

Just understand that there are more complex personality tweaks in the people around you than there are stars in the sky.

And your job, as a marketer, is to understand that the person you’re selling stuff to may need all sorts of weird, twisted info or soothing advice or whatever to make a buying decision.

It’s not hard, once you learn how to walk a mile in other people’s shoes… and then DO it, on a regular basis.

And you gotta do it even with the assholes around you.

I still loathe my neighbor, but I can’t really hate him. He’s infuriating, but the real reason he pisses everyone off… is that he’s just not good at social interaction. HE cannot walk three feet in someone else’s shoes, has no clue what that would accomplish anyway, and lives in such a tight little box that he’s really just a walking prison of discomfort and exitential anguish.

I still wish he’d move, though.

Anyway…

Here’s a little task for you: Identify a trait in someone around you… that irks you no end. (Maybe humming off-key, or always being late, or telling boring stories.)

And spend a few minutes seeing that behavior from the inside.

Become, for a moment, that guy. Walk a mile in his shoes, and rationalize how you feel.

You don’t need to adopt the trait, or learn to “like” it.

Just understand it. Get hip to the way the other guy has come to terms with himself.

This is powerful knowledge.

This is how top marketers move through the world, with deep personal insight to how other humans get through their day.

I’d love to hear, in the comments section, what you discover when you do this task.

Stay frosty,

John Carlton
www.carltoncoaching.com

How To Survive Excessive Recession Hand-Wringing

Thursday, 10:03pm
Reno, NV
Cry havoc and let slip the dogs of economic nastiness…

Howdy,

I’m gonna want your opinion here in a minute.

But first, I have a very relevant question for you: Has the looming recession got you scared yet?

The mainstream media sure hopes so. Sells more newspapers, boosts cable ratings on CNN and Fox and MSNBC, makes the populace hyper-aware (like jittery squirrels gathering nuts in a dog park), and gives advertisers a tidy little narrative to help position product.

An audience with frayed nerves is an audience paying attention.

They like that.

Entrepreneurs and small biz owners can be especially vulnerable to economic downturns.

Or even talk of an economic downturn.

Frequent news stories about financial doom tend to bring on the “Yikes, we’re all gonna die!” response. Even in people who should know better.

My pal Perry Marshall reminded me of the “should know better” part today, when he sent out a blog-alert email titled “My rant about this so-called recession”. Damn good rant, too.

Basically, he noticed that his list seemed to self-select themselves into two distinct categories: (1) The whiny 95%, who seem to almost welcome economic disaster (as definitive relief from the anxiety of waiting for the hammer, so they can blame any pending failure on “outside circumstances”)… and (2) the “Alpha Warriors”, who barely acknowledge anything the mainstream media say about the economy.

Perry thought the Alpha Warrior segment of his list hovered around 5%. After I called him (to congratulate him on an insightful post), we both immediately agreed that it’s really probably closer to 1%.

In other words, in a room of 100 people, the folks ready to latch onto recession fears as an excuse to crawl into a fetal position and suck their thumb would dominate the discussion, the physical space, and the mindset.

There would be one lone dude, in the corner, ignoring them and getting on with business.

This is an important observation.

The narrative of your world-view can deeply affect how you act.

I hear from entrepreneurs all the time who were shocked, saddened, and even discouraged by the cacophony of negative voices around them when they decided to try their hand at marketing. If the opinion of your family, friends, co-workers and even future colleagues matters to you… just skip starting your own biz.

Cuz you will rarely hear an encouraging word. Most folks don’t like change, and resent the turbulence you cause by ignoring obstacles and overcoming problems to go after a goal.

Consider how many people around you base their world-view on the idea that “you can’t fight city hall”, or “The Man controls everything”, or “The little guy doesn’t stand a chance”. No dream of independence or getting rich can survive that kind of negativity. If they HAD a dream, it’s gone now.

And you’re kind of throwing that sad fact back in their face by going after your dream.

Not everyone is like that. But do not be shocked when you hear about even close friends secretly rooting for your collapse, or taking delight in the struggles you encounter. If you fail, they are proven right — you never really stood a chance. What a fool you were for even trying.

Worse, if you succeed, you very likely will drift away from the slacker world they are so comfy residing in. You’ll force them to come up with new excuses for their own lack of movement.

And that’s a horrible thing to do to friends. You naughty person, you.

The media loves a recession, because it means no slow news days for a while. Every utterance from the Fed is a headline, weekly columns write themselves (just pick two recession cliches from your cliche file and rub ’em together), and “man in the street” interviews will always yield some nice emotional sound bites.

Great marketers see a recession as something else: An economic burp that may or may not affect them. If it does, then you adjust accordingly. If it doesn’t, then it’s full speed ahead.

No hand-wringing allowed.

As Perry pointed out, it’s now a global market, dude. The dollar’s fade is the euro’s goose (and, if you’re exporting, the best news you could ever hear). Maslow’s Hierarchy of Needs doesn’t vanish just because the Gross Domestic Product does a prat fall.

People still need to eat, still need a roof over their heads, still demand luxury.

And still need advice. Maybe more than ever.

Many will need new jobs. A recession isn’t fun by any means, and neither is it a joke.

However, neither is it an excuse to fold up shop and go hide.

I happen to know the number one real estate broker in town here. The Reno market went from being one of the top five hottest housing booms just a year or so ago… to becoming one of the worst in the nation. Prices, values and capital are plummeting.

Yet, people still need houses. They move away, or move here from somewhere else. Or move up, or down, as the nest requires more or less space. Many still see the cheap loans (as the Fed lowers rates to almost ridiculous levels) and distressed sales available as excellent reasons to buy or sell, or both.

Sure, the easy days of the boom are gone. Have a good cry, wipe your nose, and get back to the job at hand. Adjust your strategy to meet the challenge.

This guy was the top realtor during the boom, and he’s the top realtor now that the market has lapsed into a fever. He just adjusted.

It’s the same with every other market I have hooks in. The smart guys note the nuances of how things have changed, and redirect their energies to what works NOW.

The not-so-smart guys shriek and lose sleep and curse cruel Fate. And pine for the good old days, when their limited bag of tactics was effective.

There’s a saying in the financial world: Never confuse genius with a bull market.

That concept holds for everything else, too. I remember an obscure comedy show where Gilbert Gottfried (the shrimpy little guy with the scrunched-up face) asked a couple of buffed-out GQ male models for tips on picking up women. Their first piece of advice: Never acknowledge a woman the first time she approaches you and begs for your attention. Just keep talking to all the women who come up to you and…

“Wait a minute,” yells Gottfried. “I’ve never had a woman approach me in my life.”

The two studs looked baffled. And had no further advice.

Dan Kennedy and I have often joked with each other about what will happen to the youngest part of the online entrepreneurial world the first time the economy has a fit. There are gazillionaires out there (Mark Cuban comes to mind) who barely sweated earning their mint, because they stumbled blindly into virgin groves of low-hanging fruit, and gorged without effort or competition (sometimes for years).

Taking advice from them would be like asking a Vanderbilt how to cook a steak. (“Just ring for the downstairs maid”, of course.)

Take it from a guy who’s weathered multiple recessions, the collapse of entire financial institutions (I was a rookie copywriter writing financial direct mail packages when the S&L crisis lopped an entire arm from the banking community), and the meltdown of more hot markets than I can count (from Pet Rocks to McMansions).

Ignore the doomsayers. Focus on the fundamentals — good product, good value in your offer, good traffic generation, and the dedicated nurturing of your list. If it feels right to downsize (either in your life, by living debt-free, or in your biz, by trimming the fat), then do so. If your old way of doing things isn’t producing the results you need, try something else. Test more diligently. Study your market for pain that needs attention, and attend to it.

I like that term of Perry’s, “Alpha Warriors”.

But in my mind, you’re really just the Adult In The Room when you continue to take care of biz when everyone else is freaking out.

You may be the only adult in the room, too… and you may be trashed for your refusal to panic… but when you know a fresh game is afoot, you gather your resources and engage anyway. To succeed as an entrepreneur, you gotta be your own best friend.

Seems like obvious advice, doesn’t it.

Isn’t.

Takes a little courage, a little faith in your skills and ability to face unpredictable obstacles and overcome them, and a lot of M*A*S*H style humor. Because things can get gruesome, and the media will make sure everyone feels the pain from every obscure corner of the economy.

I actually increase my charitable donations during downturns, even when my income may be flat-lining a bit.

Just to remind myself that true success is the ability to make a difference. In your own life, and in the lives of people you share this hunk of wet rock with.

So please don’t panic. Take a deep breath, and know that the media will continue to treat things like an ongoing George Romero “Night Of The Living Dead” sequel.

And I’d really like to know…

What do YOU think about the talk of recession?

Are you doing anything differently? Are you losing sleep?

Any additional advice, either from experience or from a mentor or advisor?

Blogs like this are the “antidote” to the ravings of the mainstream media, you know. If you’ve got insight to living through roller coaster Dow rides and market busts, let’s hear it.

Stay frosty,

John Carlton
www.marketingrebel.com

P.S. Over half-way to the 21-day habit challenge finish line.

I’m holding my own. How’re you doing?

The Goal Of Goals

Thursday, 8:37pm
Reno, NV
Coyotes in the distance, making sweet music to the snowfall…

Howdy,

How’re you doing with your 21-day habit change challenge?

I almost screwed up last night. Walked by the kitchen around midnight, and I swear the last box of crackers in there was calling my name.

Bastard carbohydrates.

First sign you’re gonna win is when you just shrug, acknowledge that giving in would be glorious and tasty and, you know, worth it in a way… and then don’t give in.

It’s not even a sign of strength, really. It’s just adult management of the ancient, murky, often self-destructive parts of your mind. The ape-brain wants, gimme, gimme, gimme. Ape-brain must have.

Ape-brain not happy when denied.

And yet the sky doesn’t cave in when you shoo the beast back into the shadows.

Day by day, your old habit goes from struggle, to weak impulse, to vanquished behavior pattern. It’s a grind… but results are incremental.

Heck, I’ve got to go through SuperBowl weekend without eating chips and dip.

You gotta feel for me, dude.

Still, the little victories mount quickly. Several years ago, in antipation of doing a full weekend seminar (where I would be on stage, on my feet, needing to be super-sharp and on the ball the entire time), I hired a trainer and started working out twice a week.

I loathe working out. I’d rather play tennis, or pick-up round-ball, or raquetball, or do anything other than schlump my ass back into the gym… but those sports, while exhausting, will not give you a thorough workout.

I knew I needed the whole shebang… and I knew from past experience that hiring a trainer was the best way to “trick” myself into following through.

See, you can join a gym, figure out a routine, and even schedule workouts for yourself, and not need a trainer. Read up on specific workout strategies, write out plans, do it all on your own.

But I knew I needed that extra condition — the very real tactic of having to pay the trainer for his time whether I showed up or not.

That works for me. Just knowing I’m screwing up, by not working out during my appointed hour… and knowing that someone else is also privy to my shame… is enough to kick my butt into gear.

I hate it.

But I go.

And I’ve been going for around four years now. Same trainer, too. I see him more than I see most of my friends, and it’s a relatively pleasant way to suffer twice a week.

It’s a habit. When I travel, and miss more than a couple of workouts, I get uncomfortable… and I like that. I’m more uncomfortable NOT working out, than going through the hassle of actually working out.

I’m in that groove where I crave the burn. Nice.

It’s a drag getting in shape, especially after a few years of slacking. It hurts, it’s annoying, and I don’t wanna have to do it. Been there, done that.

But once you’re there, it’s easy to see the benefits. Obvious health, energy and well-being advantages up the yin-yang, in fact.

Last time I was out-of-shape, I had chronic back pain, I strained muscles easily, and I had the energy level of a wounded slug.

Still, I have to gear up to attack each workout, week after week. I resent the time it takes to get to the gym, I resent having to change clothes, I resent gasping for air during aerobic training… I’m just a resentful pig all the way around.

But it’s a habit now. I don’t have to rearrange my day to workout — the scheduled workouts are already there, built-in, week after week. I plan biz stuff around them, and it’s EASY. Once you’re in the habit, and you make it a priority.

And that small victory — just showing up for my workouts regularly and grunting through them without thought of quitting — gives me a foundation to build other victories.

There’s an old standard goal I used to put on my weekly list I called “The Nasty Bit”. My task was — every time I sat at my desk to start my workday — to choose the ONE thing I really, really, really did NOT want to do… and then do that first.

Usually, it was a phone call fraught with dread. Or reading some long, dull report for a client. Or finalizing the death knell for a relationship.

Neurosis, basically, is the built-up mire of ignored tasks. If you have a problem in life, then you have a task: Face that problem, and resolve it (even if resolution simply means making your peace with it).

You do that, you get to move on. There will be new problems, new tasks, and more down the line when you plow through those. But you will be moving… and gaining strength as you roll.

If you don’t engage the task laid out for you… then the problem festers, and the lack of resolution creates an anchor around your soul.

You stop moving. Instead of engaging life’s new problems, you are stuck in neutral, unable to leave the rut that gets deeper each day you ignore your duty.

And it IS a duty. You have the option of crawling into a rut and going to sleep for the rest of your days, just like the zombie hordes that stumble around you. It’s a tempting decision, because it’s “easy” (if you can live with the self-loathing shame) (which an alarming number of people seem content to do).

So here’s the bottom line: Attaining happiness isn’t easy.

It’s a task, just like potty training. Do it, move on, engage life fully. Don’t do it, and… well, you get the picture.

What I’m saying is that the goal of goal setting… is to get good at attaining goals. Not just having them… but attaining them. Mastering difficult tasks, embracing the joy of victory… and then asking for more.

The small victory of attaining your goal — of either establishing a new, “good” habit, or ditching a “bad” one — is very much like that first step on a fresh path that leads to exciting places.

So… how’re you doing with your 21-challenge?

Stay frosty,

John Carlton
www.carltoncoaching.com

Story Mop-Up Duty… and Another Challenge

Sunday, 6:23pm
Reno, NV
The street’s become one big damn dirt-flavored slushie…

Howdy…

Hey — great job on the stories, guys (and gals).

I just grabbed a few, totally at random, for comment here:

Ian, one of the last to post, nailed it. As a dog lover, I laughed out loud about his short, vivid tale of the dog who didn’t know what to do with the squirrel — after a lifetime of chasing them, she’d never caught one before. And so it got away.

Weak segue into a product, but definitely the right idea. Nice work, Ian.

Karen, Dean, Jason — nice work. Especially Karen — vivid, funny, poignant finish.

Bill went long with his story about slacking his way into college while his poor brother struggled for good grades and failed… but it’s just damn good storytelling. Human interest, compelling narrative, an opening wide enough to begin a truly killer sales pitch. Kudos.

There were two very short posts, by Kris and Udo, that illustrate the lesson. I suggest everyone dig in and read them.

Kris relayed the old “3 men went out, only 2 came back” saw. I appreciate the thinking behind it, but it’s not a story. An opening line for a story, perhaps…but it’s totally unmoored, with no plot elements, no punch line, no action.

This is best illustrated by Udo’s submission about the 300 Trojans stopping 200,000 at Thermopylae (subject of the recent movie based on Frank Miller’s graphic novel), coupled with the modern idea of a single “Trojan” now stopping half a million. I’ll let you, the reader, fill in the details… but I “got” it immediately. Maybe a little too cute, but good — set up, plot elements, coy twist, punch line.

Two extremely sparse submissions, both trying for pithy delivery. One connected, the other fell into the trap of not completing the process of set-up/action/punch-line.

This is not a knock on you, Kris. Thousands of people read this blog, and you had the guts to sit down and give the task a whirl. You are already ahead of everyone else who didn’t lock into “think hard” mode… and your next effort (if you take the lesson to heart) will put you even further ahead.

This is how writers get good.

I’ve been studying writing since I was a kid (when I tried to figure out how Bradbury and Asimov were able to suck me into their novellas). And, as an adult, I’ve dug deep into the “art”, shelling out big bucks to attend fancy-ass writer’s workshops in various states (like the famous annual events in Swannee, TN, and Squaw Valley, CA).

And I discovered two very important things:

1) Writer’s write. It’s that simple.

Almost every accomplished writer I have ever met started out struggling…. and even after becoming successful, continued to drive to get even better.

Not a single one was “born” into it. Their early stories were garbled garbage… but they kept after it, learning the craft by making mistakes, and then absorbing the lesson.

2) Most of the people running around those workshops were not writers… nor did they ever intend to become one.

No. They shelled out the thousands and thousands of bucks required to attend these week-long workshops… because they wanted to have already written something, and enjoy the imagined self-respect and glory of “being” a writer.

The one thing they had in common: They seldom actually sat down and wrote.

They complained of “writer’s block” (which doesn’t exist), they knew how to talk a good game, they even set up meetings with publishers.

But since the only way to get a book written is to… um, excuse me if I shock you here… is to WRITE IT, these pathetic wannabe’s were just shit outa luck in their desire to be seen as writers.

They are the worst kind of poseur. (Unfortunately, the workshops can’t survive without them. The “real” writers — a definite, tiny minority — need the wannabe’s to fund the events.) (Though, after attending five or six, I’ve concluded they’re mostly a waste of time. If you want to become a writer, write. And find successful writers to study. Oh, and take advantage of free blogs like this one.)

I’m relaying this tale specifically because many people who posted their stories here did something that a HUGE part of the population simply cannot bring themselves to do: Face the blank screen, and then write.

For every marketer out there writing his own copy — and learning from his mistakes and testing and inter-acting with guys like me — there are a hundred more who are frozen just by the thought of putting their fingers on a keyboard and engaging their brains.

The invention of email — which wasn’t all that long ago — has been a godsend for many people… simply because it forces you to grab a coherent thought, wiggle it down through your body from brain to fingers, and type it out.

I’m sure you’ve experienced this same situation: My father (who, at 86, may be one of the oldest dudes alive who knows how to surf online), at first could barely peck out a single sentence in an email. He was so terse, it was hardly communication at all.

Quickly, however, by repetition, he got the hang of it. And now pens emails easily and unself-consciously.

He got better… by doing it.

Believe it or not… the essentials of killer storytelling require nothing more than the few specifics I handed out in the past few blog posts… combined with your continued effort to see the world around you, and translate it into a pithy, concise, well-told tale that meets the simple requirements of set-up/action/punch line.

If you’re doing it badly now, you soon won’t be. Just keep after it.

Now…

Here’s another challenge for y’all.

It ties in neatly with the idea of keeping after it.

Harken: Most folks know the “science” behind forming a habit.

I can’t quote you the research, but the standard anecdote is that it takes 21 days to create a habit… whether it’s a good habit, or a bad one.

You gotta get up every day, for three weeks in a row, uninterrupted… and do your thing in a proscribed way that eventually gets set into muscle memory and into your brain.

The bad habits are easy.

The good ones… not so much.

My trainer, Bryan, reminded of how important it is to focus on creating good habits last week. He’s forcing all his clients — he’s a sadist, the man is — to think about a good habit they want to cultivate… and he’s not shutting up about it once you make the committment.

This is great stuff.

Think how quickly your life could change if you had a slave standing behind you at your desk… and every time you did whatever it is you’re trying to change (like slouching in your chair, or obsessively checking email, or downloading porn) the slave would whack you upside the head until you stopped.

Well, what Bryan’s doing is pretty close. I see him three times a week for punishment (okay, for a workout)… and he is relentless about getting into my face about my goals.

Heck — I PAY him to do this to me.

I highly recommend it.

But even if you’re on your own right now… the whole 21-day challenge thing is worthwhile.

Just pick a single good habit you want to instill. And use the next 3 weeks as your “forge” to make it stick.

At the recent Altitude “check up” event, there were dozens of rich marketers who talked about this very thing — changing your life in increments, habit by habit. (The necessity for “being a good animal” ranks up there with “earn another million bucks” for the most successful guys in the game. Often enough, it ranks even higher.)

What could you accomplish in your life by, say… getting up an hour earlier every day?

Or forming a morning ritual that allows you to efficiently meet the day pumped full of good nutrients, clean, alert and already exercised?

Or setting up a single day each week to take the phone off the hook, and just write all day long without interruption?

Or, heck, even the old standby’s: Is it time to quit smoking? Time to get serious about mentoring your kids? Time to start reading a novel every month?

As humans, we are all woefully inept at creating our “movies” in any perfect way. I would never strive for perfection, anyway — sounds boring to me.

Still, there are ways I want to live that I cannot access until I create better habits. Incremental changes, made permanent, can quickly form the foundation for amazing transformation.

I’ll tell you what my little 21-day challenge is. I’m addicted to carbohydrates — bread, cereal, chips, all that good stuff. And so, despite being in excellent over-all shape and health (cuz, you know, I work out)… my cholesterol isn’t cooperating.

So I’m simply jettisoning all the crap from my diet. (The beer stays, though. I’m not a monk.)

It’s not tough. I’ve done it before. In fact, last year I got into the habit of NOT eating so many carbs… but over the holidays, I dedicated myself to perversely destroying that habit.

Such is life. Constant vigilance is required.

However, without an actual deadline, it might take me years to even attempt to readjust my diet. (I swear, I bought a big damn bag of tortilla chips in a trance last week. I told myself “Don’t do it, man” as I watched my hand reach out and toss the bag into the grocery cart. Carbs are great zombie fuel.)

So here I am, a week into it. And already thinking twice every time I walk into the kitchen. And just waving hello to the Cheeto’s at the deli when I grab a sandwich, and not buying them.

Because I set a simple, very reachable goal: Just do it for 21 days, and see what happens.

It’s cheating, of course. I know full well that, after 21 days, I will have replaced the old habits with a new one: Eating healthy.

So…

Wanna come along?

Pick a goal. For the next 21 days, engage in your chosen new behavior. Just 3 short weeks.

A cakewalk. (Unless it’s cake you’re trying to get away from.)

If you’ve done this before, then you know how powerful it is. If you’ve never done it, you’re in for a treat.

Start simple, if you like. Take a long walk every day. Start brushing your teeth more effectively. Meditate for twenty minutes in the afternoon. Be nice to your mate, no matter how aggravating they are to you.

Or… keep a journal, and every evening, write down a short story of what you observed during your day. Take ten minutes, and tell yourself a little tale.

Heck… post your new goal here in the comments section, if you like. It’ll be there for God and everybody to see… and that will help you breeze through the 3 weeks.

Twenty-one days is not an eternity (unless you’re quitting smoking, which is one of those big damn deal goals) (which you need to get to at some point).

It goes quick. (Think back to your New Year’s Even celebrating. That was FOUR weeks ago. A mere blink.)

And, at the end of your 21 days, you’ll have your new good habit.

C’mon, let us know what you’re eager to instill. We all need good ideas for the next challenge, you know. And I’ll remind you, each time I blog, about it. I’ll keep you aprised of my progress, and you can post yours.

This could be the year for you. The big breakthrough year, where it all comes together.

And it can start with just a little focus and dedication to change…

Don’t be a putz. Let’s change things around…

Stay frosty,

John Carlton

P.S. Speaking of turning things around, the Simple Writing System has changed the life of thousands of marketers, business owners and copywriters and has helped launch countless careers.

Could it do the same for you?

It wouldn’t hurt to check things out now, would it?

Bring Your Badass Story Home To Your Reader

Thursday, 5:34pm
Reno, NV
Okay, I’m tired of snow now…

Howdy…

Let’s take a deep dive into storytelling, what d’ya say?

And, if you’re still up for it, let’s do another exercise to get our chops honed to dangerous “street-wise salesmanship” levels.

If your final goal is to sell stuff, then you need to be able to bring your story home to a reader.

And before anyone starts huffing about how “crass” that sounds, let’s get straight on something right here:

Most of the stories in our modern culture are about selling.

Movies sell stars, and sell themselves.

Television stories are just attention place-holders for commercials. (You think actors get the big bucks because they’re “good”? No way. It’s because they connect with a paying audience. Bob Hope was one of the richest actors to hit the stage, and he never even tried to “really” act — he just goofed his way through a stunningly-lucrative career. But people identified with him, and he cashed in on that identity.)

If you think stories should be “pure”, then move away from society.

Even your weird Uncle Whazoo has an agenda with most of his stories.

He wants attention, he wants to shock and entertain, or maybe he just feels family gatherings would kill the young-un’s with boredom if he didn’t retell the adventure behind his filthy hula dancer tatoo.

So, just to refresh: If you offer something that your prospect needs or wants… then shame on you if you don’t use every tactic available to get your sales message across so the poor guy can justify buying it.

And stories are a killer way to set that situation up.

Okay?

Okay.

So… back to the lesson.

Limiting your stories to just 3 lines will help you become more concise.

Even the most rollicking tale can put people to sleep if it’s too long, and has too many tangents.

And most people are not natural storytellers… so they ramble off on quirky paths, repeating themselves, unable to clearly explain plots, and bombarding the listener with irrelevant bullshit.

Like this:

“Did I tell you about the UFO that attacked us? No? It was Tuesday last week… no, wait, it was Wednesday. Yeah, it must have been Wednesday, because I was headed to IHOP to meet Suzy for waffles — you know they have specials every Wednesday, don’t you…”

↑ That there is how people get strangled.↑

In my long experience trying to force people to tell better stories, the first task is nearly always trimming the excess verbiage and fluff.

The outline to follow is:

  • Set up (the tease of the payoff to come)
  • Plot elementsaction (the fulfillment of the tease)…
  • The moral. Which doesn’t have to actually be “moral” in any righteous sense — it’s just the punch line of the story.

You have a reason to tell your story. It could vary from pure entertainment, to pure desire to sell lots of stuff.

When you’re done, you want your listener or reader to FEEL something.

  • Happiness (aww, the puppy got rescued)…
  • Alarm (my God, I’m gonna keep a loaded gun by my bedside from here on out)…
  • Astonishment (my neighbors are doing what at night?)…
  • Or, yes, even greed (hey! I want that kind of deal, too!)

To be more biological about it… the process can also be described like this: Foreplay… climax… resolution.

Stories, like sex, benefit from a focus on the goal. The less extraneous interruption, the better.

In other words: It’s not about you at all, even if you’re the star of the story.

Rollicking stories are always about your reader.

Need a fast and inexpensive way to hone your copywriting chops? You can’t go wrong with doing it in an afternoon – for FREE. Get all the details right here.


Ideally, your reader will “see” himself in your story. Or feel like he’s temporarily “in” the world you create with your words.

Have you ever read a story to a kid? Once they get the taste for it, just saying “Once upon a time…” will glaze their eyes over, as they eagerly prepare themselves to be transported to a world far different than their own.

(Side rant: I think it’s a friggin’ travesty that kids today are being shielded from the violence and chaotic messages of such wild tales as the Brothers Grimm laid out. I had zero idea what life was like in the Middle Ages, but I readily suspended all disbelief because I craved the story so badly. If everyone was wearing lederhosen and eating gruel — whatever that was — then fine. Just make sure the wicked witch or headless horseman scared the bejesus out of me.) (And I grew up fine. The real world, and all the people in it, is not some Kumbaya fantasy… and the often morbid lessons of classic children’s tales are damn good preparation for living amonst the deceit, the unfairness, the unpredictability, and the raw unbridled terror of reality. So there.)

This concept of “transporting” is critical, by the way.

You’re driving the story, and it’s your responsibility to keep it on the road. Your reader will abandon you at the first hint you don’t know where we’re going… and he’ll despise you for getting his hopes up for a good tale, if you then dash them with a feeble punch line.

That’s why striving for pithy, concise stories is so important for writers. Set up… action… punch line.

This 3-line classic is one of the best: 


“I’ve been poor. And I’ve been rich. Rich is better.”

No need for any other detail. In this example, the words “rich” and “poor” are Power Words.

They carry their own payload of emotional backstory with them, because in this context nearly everyone will have a feeling about the concept of being rich, and a feeling (probably very personal and visceral) about being poor.

No one needs a long-winded rant about HOW poor you were, or HOW rich you were.


Concise, memorable stories pack a punch.

Even better, there is a segue into the life of the reader in that 3-line beauty. “Rich is better” may seem like an obvious statement, but coupled with the set-up lines, it delivers a strong message that smacks of truth.

Now, the classical “rags to riches” sales pitch requires more detail, of course. But not so much that you lose the flow of a quick story, told with feeling, ripe with implications for the reader.

However, good ad copy doesn’t rest on implications.

It’s got to move quickly to specifics.

So here’s a simple tactic from my Bag of Tricks that has helped me bring many a story “home” to readers:

  1. First, you tell your story, and you aim for the kind of breathless prose that makes your prospect afraid to exhale, for fear of missing a delicious detail.
  2. Then, you tidy it up. Deliver the punch line, or the moral, or just the ending. Don’t try any clever transitions back into your sales pitch.

Instead, you merely say:

“And here’s what that means for YOU…”

When reading fables to kids, any such attempt to explain the moral would ruin the transcendant pleasure of listening to stories. Ideally, you’d want the end of the story to rattle around in their heads, while they mulled over the ethical implications and came up with their own (right) conclusion. (Kids hate it when adults wag fingers and try to force lessons on them.)

But when writing to adults, you can’t assume anything.

Adults are so numb to incoming data, they will suck up even a great story, absorb it, and move on to the next volley of arriving stimuli without coming to any conclusion whatsoever.

So, as the copywriter, it’s your job to complete the thought.

Not in any condescending way, of course. You just continue the thread, going deeper into your sales message.

“I’ve been poor. And I’ve been rich. Rich is better. And here’s what that means for you:”

You can continue on with your life believing that ‘money can’t buy happiness’ if that makes you feel better… but I’m here to tell you that having a pile of extra cash is actually a fabulous feeling… and your life will get better almost immediately. Plus, since I’ve already done the hard work of going from clean broke to filthy rich, I know all the shortcuts… and I’ll share them with you…

Et cetera.

Ready for your assignment?

Tell a short, 3-line story (using the concept of set up, plot, action and punch line)… and then write a one or two line segue bringing your story home to your reader.

You’re allowed to be non-sensical for this exercise. In other words, you don’t actually have to be selling anything. You can make it all up.

Just think — really, really hard — about how the moral or punch line of your story MIGHT lead to a sales message.

(Another side rant: If you read all the stories in the comments section of my previous posts, you probably noticed the frequency of “we met, we kissed, something went wrong” stories in the submission pile. That’s great — to get good at story telling, you first want to practice (a LOT) with telling tales that have emotional impact or meaning to you. Everyone remembers their first legitimate kiss. (Those sloppy pecks from Auntie Mame don’t count./End rant)

Most people’s stories tend to be pretty typical, but if they’re told right, they can still be funny, or shocking, or even corny in a way that gets the reader nodding in agreement.

And while it may not seem obvious that you could possibly sell anything, after sharing the humorous story of your first fumbling efforts at romance in junior high… just reflect on all the commercials and ads you’ve seen that blatantly couple sex and product.

Heck, they sell laundry detergent with sex.

And while Warren Buffett might put you to sleep with his theories on compound interest, a real entrepreneur would explain the exact same concept from the deck of his yacht, surrounded by bikini-clad beauties. And get more attention, too.

Be concise, and bring it home to the reader.

You cannot “fail” at this exercise, because you’re just warming up your chops.

And, as a number of commenters noted, these are MEGA-important exercises if you want to get good. You COULD have been honing your storytelling chops all along, every day of your life. But you didn’t, did you.

Because no one challenged you to do it.

So, here is an excuse to engage that scary brain of yours, and force it to work for you, for once.

You don’t learn to ride without hopping into the saddle. And it’s okay to fall off, as long as you climb back on.

Stay frosty…

John Carlton

P.S. Stories sell. It’s just that simple… That’s why honing your storytelling chops can change the game for anyone who is an entrepreneur or copywriter…

You’ll find a lot more about storytelling and other pro copywriting tactics here… 

Update on “You, The Movie”

Monday, 4:41pm
Reno, NV
Overcast, cold and yet oh, so toasty here in my office…

Howdy…

Just a quick note here about how the stories are going.

Mostly, I’m very impressed. Those of you who kept to the 3 lines really worked at it, and that’s the idea. You learn to be concise, to stay on target, and still deliver a good story.

For those who had to go over 3 lines: Some very nice stories… but they can all be trimmed to 3 lines. Trust me on this.

I had an idea of how to help: Check out “haiku” on Wikipedia. It’s the Japanese poetry form that is strictly limited to 3 lines of 5, 7, and 5 syllables each. No more, no less. Forced to adhere to such limititations, the resulting Zen poetry is crushingly beautiful. In the West, we tend to go more for story lines (rather than koan-type mysticism)… but it’s still the 5/7/5 form.

The marketing equivalent: Adwords. You have strict character limits for each line (though you can do less, but never more). We’ve taken to calling it “Adwords haiku” because of that.

Few Westerners have been forced to “write inside the lines” like this before, and we tend to struggle with limits. But I’m telling you, it’s worth doing.

As you listen to great storytellers, notice how economical they are with words. They find just the exact right word, or short phrase, to nail the mood, direction and plot. This is “power words” in action.

You may scratch your head, at first, looking at haiku. But notice how long the entry is in Wikipedia… and know that it’s long because people care. And it’s good stuff.

You’re about to be enlightened in ways you won’t understand for a long time yet.

Side note #1: Kudo’s to Moffatt for his insight on the exercise. People who collect and tell stories lead better lives… and when they sell, they almost always do a better job of it. Stories are about the human experience, and at the end of the day, that’s what it’s all about — broadening and enjoying the experience you’re having, as a human.

Side note #2: Karen, is that YOU? In Kiwi land? (Of course, I know it is. No one else knows the piano disaster story.)

How are you? I tried to find you in the phone book during a short lay-over in NZ last year, but you weren’t listed. Damn. I’d love to catch up. The boys have my private email — just shoot Kevin a note. Hope all is well.

Great story, too. Hard to believe we survived the chaos of those times…

Side note #3: I hope everyone is reading all the stories. When you hang out with writers, you don’t really need Hollywood at all, you know. Even a relatively uneventful evening at the hotel bar with a snaggle of wordsmiths will put the entire acadamy awards to shame…

Side note #4: Dean, I recognized your KKK story. Made me laugh out loud. And would somebody translate Javier’s comment for me? I just wanna make sure it’s not dirty or anything…

Side note #5: Weird things happen when you collect stories, too. “John” in the comments told a nice one about some train tracks in his home town that disappeared… a nearly identical experience to one I had. I grew up ninety feet from a Sierra Pacific line, and the house rattled twice a day for fifty years. I both love and am comforted by the sounds of trains… but one day I went home to visit Pop and the tracks were gone. Just gone. Big weedy path where they once proudly laid, like a scar running through my old stomping grounds. Whew. So much of the world that surrounded me as I grew up is now alive only in memory and photos, always at risk to wash away like tears in rain…

Stay frosty,

John
www.carltoncoaching.com

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